Terms and Conditions for SMS/Text Messaging Services

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Last Updated: 12/2/2024
 

These Terms and Conditions (the "Agreement") govern the use of SMS or text messaging services (the "Service") provided by Recover Clarity ("we," "our," or "us"). By subscribing to, or using our SMS Services, you agree to be bound by the following terms. If you do not agree with these Terms and Conditions, please do not sign up for or use our Service.

1. Types of Messages You Can Expect to Receive

By providing your phone number to us, you consent to receive SMS communications from Recover Clarity. You may receive the following types of messages, depending on your interaction with our services:

Transactional Messages: Appointment confirmations, reminders, updates, or customer service communications.

Account-Related Messages: Notifications related to your account, such as billing or subscription updates.

2. Texting Cadence:

The frequency of messages will vary based on your engagement with our services. You may receive messages on a regular or occasional basis, depending on the nature of the service or promotion you are subscribed to. You can expect to receive up to 10 messages per month on average.

3. Message and Data Rates:

Message and data rates may apply from your mobile carrier for receiving text messages. These rates are determined by your mobile carrier, and we are not responsible for any charges or fees that may be incurred by receiving messages from us. Please contact your mobile carrier for information about your messaging plan.

4. Opting In:

By subscribing to our SMS service, you consent to receive SMS messages as described above. This consent is not a condition of any purchase or required to receive treatment. You may opt in to receive messages by entering your phone number on our website and selecting to opt-in on the contact form, or by following any other opt-in process outlined in our service sign-up.

5. Opting Out:

If at any time you wish to stop receiving marketing SMS from us, you can opt out by

-Texting STOP to opt-out 

-Texting UNSUBSCRIBE to opt-out

-Texting CANCEL to opt-out

-Texting QUIT to opt-out

After opting out, you will no longer receive marketing messages, but you may still receive essential service-related communications (e.g., appointment reminders or account updates) if applicable. For assistance, reply "HELP."

6. Privacy and Data Collection:

Your privacy is important to us. Any personal information you provide to us through our SMS service will be handled in accordance with our Privacy Policy. By agreeing to these Terms and Conditions, you consent to our collection and use of your information as outlined in the Privacy Policy. We do not share your information with third parties for marketing purposes without your consent.

7. Contact Us:

Help: For help with your Recover Clarity account, please visit FAQs or contact us at (888) 543-2230 or info@recoverclarity.com. We're happy to assist you!